NEWS   DHG isn’t taking any time off, but we’re giving ourselves a few extra days off. So, as well as the public holidays we’ll also be closed the 25th and 26st April. Happy Easter! In this time there may be a slight delay processing orders, we’d like to thank you in advance for being patient.

privacy policy


Information and authorisation of the treatment of personal data of those concerned: E-commerce customers and visitors to this company website.
 
MAIN STREET SRL – Registered office at Via G. di Vittorio 3/5 59025 Usella-Cantagallo (PO) tel. +39 0574 166 2721 info@dhgshop.it – as the Controller of your personal data, within the meaning and for the purposes of the no. 196 Legislative Decree 30th June 2003 (‘Code regarding the protection of personal data’), and of the Regulation (EU) 2016/679 (also GDPR), hereby informs you that according to the law indicated envisages the protection of persons and other subjects with regard to personal data processing and said processing will be based on fairness, lawfulness and transparency and protection of your privacy and your rights. Your personal data will be processed in accordance with the legislative regulations of the aforementioned law and the confidentiality requirements provided for therein. The sites that are referred to are:
· https://www.dhgshop.it
Site security measures: specific security measures have been adopted for the management of this site, aimed at guaranteeing secure access and protecting the information held in the same site from accidental risks of loss or destruction.
To access the reserved area of the site, an identification code and password are assigned to companies, who request one, in order to avoid possible abuse. These passwords are generated in such a way that they don’t contain any references that could lead to the user. The user should keep their password strictly confidential.
Changes to this Privacy Policy: The Data Controller reserves the right to make changes to this Privacy Policy at any time by giving notice to its users on this page whilst guaranteeing protection of the Personal Data. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom of this document.
Legal information: this privacy statement has been prepared in fulfillment of the obligations under Regulation (EU) 2016/679, Art.10 of the Directive no. 95/46/EC, as well as of Directive 2002/58/EC as revised by Directive 2009/136/EC, on the subject of Cookies.
The use of the collected data: Your data will be processed for the purposes described in the following paragraphs; if it’s related to legislative or contractual obligations it is sufficient to read this policy, if however it’s related to other purposes, the provision of data will be optional for you, and any refusal of the processing by you will not compromise the continuation of the relationship or the fairness of the processing.
Generally the data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: contacting the user, send emails, interaction on social networks, statistic purposes and displaying content from external platforms.

The type of Personal Data used for each purpose is outlined in the specific sections of this document. Personal data collected through this site refers to:

1. Web surfing and usage Data, cookies
2. Data voluntary supplied by the user
The Personal Data collected may refer to both the User and the third parties who the User provides the data to. Users are fully responsible for any data of third parties obtained, published or shared through this site and confirm that they have the third party’s consent to provide the Data to the Owner.
The Controller may become aware of specific, or sensitive or judicial data in accordance with the Privacy Code, for the purposes of processing the following data, when necessary for the purposes specified below:

  • Email address and Telephone number,
  • Personal and/or invoicing data,
  • Data useful in the organizing of courses and events (including food preferences),
  • Other data voluntarily communicated by you (a CV for example).

Your sensitive data which is subject to processing is that strictly applicable to obligations, tasks or purposes described above and will be treated in compliance with the General Authorisations issued for the processing of sensitive data.

  • Web surfing data.

The information systems and software procedures implemented for the operation of this website may acquire, during the course of their normal execution some personal data. The transmission of which is implied in the use of the Internet communication protocols. Such information is not collected in order to be associated with identified data subjects; however, due to its nature, such information could permit the identification of users, through processing operations and associations with data held by third parties.
This category of data includes IP addresses or domain names of the computers used by users who access the website, URI (Uniform Resource Identifier) notation address of the resources requested, the time the request is submitted, the method used to submit the request to the server, the size of the file obtained in the response, the numerical code indicating the state of the reply given by the server (sent, error, etc.), and other parameters relating to the user’s operating system and information environment.

This data is only used to retrieve anonymous statistical information on the use of the website and to check that it works properly. Such data may be used to ascertain any liability in the case of any alleged computer crimes to the detriment of the website.

Cookies
Like most web sites, ours too uses cookies. Cookies are small text files which are downloaded to your computer (or mobile device) when you visit a website (also other sites or webserver) and are used to recognize your computer when it returns to a website (or webserver) it has visited previously.  
Cookies are essential tools as they allow modern sites to work to their full potential, allowing maximum customization, interaction and enhance the online experience of the visitors. They can also help to ensure that adverts that are sent are more relevant to you and your interests.
Cookies can be:

  • session cookies (deleted when the user closes the browser) or persistent (stored for a certain period of time, even years);
  • first and third party (in the second case they are managed by a site or webserver other than the one that the user is visiting at that moment);
  • technical (necessary, sometimes indispensable, for a total – or better- usage of the site) or profiling cookies (to create a user profile, and then to send advertising based on the site use).

The Privacy Guarantor considers technical cookies as session and functionality cookies and – only under certain conditions – the analytics ones; in particular of the Order of the Privacy Guarantor of 8th May 2014, specified that the latter can be assimilated to technical cookies only if used for the purpose of optimizing the site directly from the controller of the site, who can gather information, using aggregates on the number of users and how they visit the site.
For further information regarding cookies, characteristics and functions, please consult the following sites http://www.allaboutcookies.org, www.youronlinechoices.com, http://cookiepedia.co.uk and the aforementioned Order of the Guarantor.
This website uses cookies which are specified and explained in the Cookie Policy.

  • Data voluntarily supplied by the user.

Sending emails to the addresses specified on the site
The optional, explicit and voluntary sending of electronic mail to the email addresses specified on this website shall imply the subsequent acquisition of the sender’s email address, which is necessary to reply to requests, as well as other personal data, if any, contained in the message.

Compiling the data collection form (to request information and manage courses)
The web site on the “@contact us” or “appointments” page allows the interested parties to request information by inserting some personal data (such as name and surname, company name, e-mail address, food preferences and/or organizational set-up to manage the stay during company courses etc..). Such data will be processed by Main Street SRL staff, specifically empowered for responding exclusively to the user’s request, either manually or using IT tools. The personal data inserted in the Form are divided into two categories: obligatory and optional, as shown in the procedure for requesting information. The provision of the obligatory data and the relative processing for the purposes indicated above is strictly to carry out the request. The other data that is gathered is to help Main Street SRL offer an even better service and will be kept for as long as is strictly necessary. We would like to point out that you can exercise your rights specified in the “RIGHTS OF THE DATA SUBJECT”, at any time by addressing the Data Controller directly.

Register to the site
This website allows interested parties to register, to be able to complete the purchase of the products offered (such as personal and billing data). Such data will be processed by Main Street SRL for commercial and shipping purposes. The processing will be carried out by IT and telematics tools for the sole purpose of the above indicated. The data will be processed until the interested party withdraws their consent and will then be deleted, unless otherwise indicated by them. This data is mandatory for the successful completion of the sale. The data will not be disseminated and will be processed exclusively for the aforementioned purposes by the staff responsible. After evaluating the above, the interested party is required to provide us with confirmation of the acknowledgement of this information stated in the privacy policy. The interested party can exercise their rights recognized by the current legislation, with regards to protection of personal data, at any time by contacting the Data Controller.

Subscription to the site and newsletters

The sections on the website, where subscription to the Newsletter is requested, allow the interested parties to send their subscription to the newsletter together with some other data (such as name and surname and e-mail address). Such data will be processed by Main Street SRL with the purpose of sending commercial and event-related communications. The personal data inserted in the Form are divided into two categories: obligatory and optional, as shown in the procedure for requesting information. The data will be processed with IT and telematics devices by using methods strictly connected to the purposes indicated above, until the withdrawal of consent and will then be subsequently deleted, unless otherwise indicated by the interested party. The supplying of data is optional. The data will not be subjected to dissemination and will be processed for the sole purpose of the aforementioned, by specially appointed personnel. After evaluating the above the interested party is required to provide us with confirmation of the acknowledgement of this information stated in the privacy policy and authorise the processing (confirmation by email and checking a flag in the appropriate space on the data collection form). The interested party can exercise their rights recognized by the current legislation, with regards to the protection of personal data, at any time by contacting the Data Controller.

Publishing photos and videos
The website and social pages linked to it, allow the data subject to view their own photos and videos, taken during events, projects, photo shoots or company visits. Such data will be processed by the Data Controller for the sole purpose of presenting products or projects and the organization of events. The data will be processed using IT and telematics devices by using methods strictly connected to the purposes indicated above, until the withdrawal of consent and will then be subsequently deleted, unless otherwise indicated by the interested party. The supplying of data is optional and it’s possible to request to be removed from this site and company files. The data is subject to dissemination on this site only and will be processed for the sole purpose of the aforementioned, by specially appointed personnel. After evaluating the above the interested party is required to provide us with confirmation of the acknowledgement of this information stated in the privacy policy and authorize the processing (with a clear request whilst making films and taking photos in case of an event not considered public. The interested party can exercise their rights recognized by the current legislation, with regards to the protection of personal data, at any time by contacting the Data Controller.

Methods of processing: The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Personal Data. The data processing is carried out by:

  • IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
  • Entrust in certain types of persons in charge, involved in processing tasks.
  • Analysis and profiling for internal use about user behavior for statistical purposes;
  • Communication and processing of information relating to the delivery status of the goods.

Any data processing that is carried out it will be in compliance with the provisions set forth in Chapter II of the Regulation (EU) 2016/679 and Articles 11,31 and of the Legislative Decree. 196/03.

Communication: your data will be stored at our registered office and will only be communicated to the persons responsible for the carrying out of services necessary to manage the relationship properly, whilst guaranteeing a protection of the data subject’s rights
Your data will be processed by the personnel specifically authorized by the Controller, in particular, by the following:

  • Administrative managers and staff (read, written, communication, elimination);
  • Sales managers and staff (read, communication)
  • IT managers and staff (read, written, modify, elimination).

In addition to the Data Controller and internal staff, in some cases, the Data may be accessible to external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) appointed if necessary, as Data Processors by the Controller, in particular to:

  • Forwarders, Carriers, Post Offices, Logistic companies;
  • Consultants and freelancers, also associations,
  • Banks and credit institutions;
  • Authorities that manage the delivery service of regular and commercial correspondence;
  • to other parties (appointed companies and consultants in charge) who provide services for auxiliary purposes regarding the rapport between you and Main Street S.r.l. and do no more than is strictly necessary to carry out tasks such as: tax compliance, accounting, information systems management, financial services and debt collection.

Dissemination: the data, without prejudice to the absolute prohibition of disseminating data which is able to reveal one’s health status, may be disseminated, as described above, on:

  • This website and/or social pages linked to it, limited to photos or videos collected upon explicit authorization from the data subject.       

Data retention: Data processing of this site will take place at the company’s registered office and will be handled by the technical staff in charge of processing.
Your personal data will be kept as mentioned previously, and be kept for no longer than is necessary for the purposes for which it is being processed. Or until the User requests to be cancelled. Once collected the data will be stored on the company’s operating system or in the reference files and /or hard copies. Once cancelled it may be that the data is still stored but anonymously.
Rights of the data subject: The subjects to whom the personal data refers to, have the right, at any time, to obtain confirmation as to whether or not personal data concerning him or her exist, if so, to know its content and origin, verify its accuracy or request to be updated, integrated or rectified.

You also have the right to obtain from the Controller, the cancellation, the communication, the updating, rectification, or if interested, integration of the personal data, as well as exercising your rights in accordance with art.7 of the Privacy Code and Chapter III of the GDPR, Articles 12 to 23, including the right to file a complaint with the supervisory authority.

Additional information about data collection and processing:
Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller of the internet site, in Court or in the stages leading to possible legal action deriving from improper use of this application or the related services by the User.

Specific Information
Specific information concerning particular services or the collection and processing of the Personal Data supplied by the User or Interested party may be found on the pages of the Site.

System Logs and Maintenance
For operation and maintenance purposes, this site and any third party services may collect files that record interaction with this Site (System Logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the processing of Personal Data may be requested from the Data Controller at any time.
Link to third party sites
The Data Controller is not responsible for the processing of personal data that may be carried out by and through the sites which the user visits via links from this site.


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